Who are we?
We are the UK’s premier outdoor retailer, focused on providing the British outdoor enthusiast with the best kit, service and advice possible.
Our marketplace demands that we move quickly, make smart choices, and carve a clear niche into which our dynamic approach, clarity of product ranging, and industry leading customer service are enthusiastically received. The pace at which we progress makes us an exciting and engaging business to work for, so come along for the trek!

Who are we looking for?
We are now recruiting for a talented, Herefordshire based eCommerce specialist to join our energetic team in our rapidly growing outdoor retail business.

We are looking for an individual who shares our passion for the outdoors and eCommerce experience. They must have a way with words and the ambition to produce the best content available in the marketplace.
You will need to be a strong storyteller, adept with the Adobe Creative Cloud Suite and have an eye for detail and design that sets you apart from your competition.
You’ll be working together with the Marketing department, as well as liaising with the senior management of the business to create effective visual and written communications across all of our customer-facing channels, displaying a consistent message following our brand guidelines.
You will be required to take direction and initiative and be comfortable working under pressure, designing for both online and offline briefs to sometimes tight deadlines. You need to fit in, work well and pull your weight as part of a successful team.

This could be your next career step!

ABOUT THE ROLE

You will be responsible for delivering accurate and purposeful copy across several mediums, enthusing our customers and aiding them in their purchasing decisions with us.
You will liaise with several teams and stakeholders to plan and create strategies to ensure we offer the highest quality eCommerce environment available in our marketplace.
Managing tasks and your workload using our online project management tools provided by the Microsoft Office 365 suite is fundamental, as is the ability to manage multiple projects at once, take ownership of your work and deliver results that surpass the initial brief.

When you join our trek, you're offered:

• A competitive salary commensurate with experience, pension, staff discount scheme and flexible working schemes including home working.
• An exciting & challenging job in a forward-leaning culture that rewards ambition 
• Passionate, mission-driven colleagues who make things happen & help each other along the trail
  
• We operate an open and friendly company with a relaxed culture and dress code, but we all work very hard to get the job done.
• An international work environment where an open mind is a pre-requisite 
• A company that cares that treasures success both for our organization and for society & our planet

WHAT YOU WILL DO

In more detail you will focus on the following: 

• Produce unique copy for our website and other customer-facing channels on time and to a high standard.
  • Use our Content Management Software to ensure all products are online and available to purchase with unique product descriptions, technical data and appropriate visual assets.
  • Work collectively with the Marketing department
  -to maintain our blog by writing unique copy and curate/create supporting assets
  -to plan and help execute campaigns to a high standard
  -to curate and implement visual content for the Trekitt website, including homepage  imagery, emails, social media content, blog, landing pages and in-store graphics
  -to assist with visual planning and styling of merchandise for use on Trekitt platforms and  with customer-facing outfit guide
• Assist in the creation and ideation of Trekitt’s content campaigns.
• Provide quality control over all Trekitt visual communication.
• Work collaboratively with the team to assist building guidelines for marketing imagery and upcoming photoshoots. Occasionally accompany the team on outdoor photoshoots and assist in photoshoot merchandising.
• Monitor changes in product sales by using web analytics and Excel.
• Research and understand new products and technologies.
• Understand our target audience and identify key messages, using analytics softwares available.
• Drive our D2C strategy online in a fast-changing environment 

WHO YOU ARE

We think you could be a great match for the position if you possess the following traits and capabilities:

• Experienced - Provide sufficient evidence of their experience in their portfolio.
• Qualifications - A degree in English or studied at higher education if preferred, but
  not essential depending on experience.
• Live the Outdoors - A passion for the outdoors and a fundamental understanding of the brands and the needs of outdoor users (including climbers, mountaineers,
  backpackers, trekkers, skiers and adventure travellers).
• Understands Digital Marketing - Understands digital marketing and search engine
  optimisation (SEO).
• Self-Motivated - The ability to work independently and prioritise work effectively.
• Knowledge Seeker - Good research and analytical skills to gain an accurate
  understanding of the subject in question.
• Team Player - Strong interpersonal skills as you'll be working with a range of
  stakeholders and members of other teams within the company.
• Innovative - Has a creative approach, both in coming up with ideas for new projects and getting a message across.
• Competent with Technology - A sound grasp of ICT skills, including using Microsoft
  Office, WordPress and CMS.
• You have a love and respect for nature and the outdoors and an authentic enthusiasm toward the Brands at Fenix Outdoor. You are eager to share your passion and engage others to fall in love with the outdoors. 
  

Fenix Outdoor celebrates diversity and is committed to continually striving to create and grow a diverse and inclusive workplace for all employees. We provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We aim to facilitate a safe, fair and kind work environment where all feel welcome and can thrive.